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F.A.Qs

Answers to our most Frequently Asked Questions

F.A.Qs

Answers to our most Frequently Asked Questions

You Asked,
We Answered

You simply log in to your account by clicking the login/register link at the top right section of this website. You will be automatically redirected to your dashboard where you can easily manage your orders. If you face any difficulty please contact us via email and write “Change my order” in the subject line.

All UPS Ground orders will be shipped within 72 hours.Once an order has been placed we are not able to cancel the order.

We utilize UPS as our shipping courier. Shipping times for ground shipments take between 3-8 business days. If you need your package sooner, please select UPS 2nd Day Air or UPS Next Day Air.

We accept Credit Cards (Visa, Mastercard), PayPal (PayPal Confirmed addresses only, additional charges may apply), and Wire Transfer.

We are not responsible for stolen or lost packages when the tracking system of a chosen shipping courier shows that the package was delivered. Please choose a shipping service with signature confirmation if you believe that it is unsafe to leave the package unattended.